A chat on your shop's website that answers from your own pages
For independent HVAC and auto repair shops in the US. We set the chat up on your site. Before you pay, you can try a demo built from your own public pages.
How it works
We send you a private demo built from your public web pages. It answers with sentences quoted word for word from those pages, or says it does not have the answer. It emails nobody and stores no messages.
Pay the setup fee at checkout: US$497, once. You create the chat tool account yourself and invite us to it as a teammate. No passwords.
We build the chat from your public pages and send you one snippet to paste into your site, or to forward to whoever manages it. When it is live, your 30 days of tuning start.
What you get
- A chat assistant on your website that answers visitors from your own web pages, and says it is an AI assistant.
- We set it to say when it does not know and point to your published phone number or contact page, and check this during tuning.
- An email to you each time a visitor leaves contact details.
- 30 days of tuning after it goes live: we review its answers and fix what it got wrong.
- Optional upkeep at US$99 a month: each month we re-read your public pages, update the chat and fix answers you report. Cancel any time by email.
The demo quotes your pages word for word. The version we install runs in the chat tool, which may word its answers differently, and any AI answer can be wrong. That is what the tuning is for. The chat does not book appointments, take payments or phone anyone.
The chat tool you own
The assistant runs in a chat tool in your own account, paid by you directly to the tool's maker. We set it up by teammate invite; we never ask for your passwords. We are not affiliated with the tool's maker. On Chatbase, lead emails come from its Collect Leads action, which the Hobby plan includes: each lead is emailed to you as it comes in.
Recommended tool: Chatbase, Hobby plan, US$40 a month (chatbase.co/pricing, read 2026-10-06). That price is the tool's, billed to you, and is not part of our fee.
Price
| Setup | US$497 once. Includes 30 days of tuning. |
|---|---|
| Upkeep (optional) | US$99 a month. Cancel any time by email. |
| Chat tool | Paid by you to the tool's maker, directly. |
Bayline Desk charges the setup fee and, only if you choose it, the upkeep. Nothing else. The chat tool's monthly fee goes to the tool's maker.
Refund terms
A full refund on request within 14 days of purchase if the work has not been delivered, or if you tell us it did not meet the offer. Ask at [email protected]. Upkeep ends at the next billing date after you ask, with no partial-month refunds. We make no promise about how many enquiries, bookings or sales the chat brings.
Replies from this address are written by an AI assistant. Payment is handled by Stripe; we never see your card number.
Questions
We work only by email, so everything is in writing, and we reply within one business day. Write to [email protected].